1.1 These Terms explain how you may use this website (the “Site”) operated by NxtSteps Development.
1.2 References in these Terms to the Site include the NxtSteps website (https://nxtsteps.io) and all associated web pages, content, and services provided by us.
1.3 You should read these Terms carefully before using the Site.
1.4 By accessing or using the Site, or otherwise indicating your consent, you agree to be bound by these Terms and any documents referred to within them.
1.5 If you do not agree with any part of these Terms, you should stop using the Site immediately.
1.6 If you have any questions about the Site or these Terms, please make an enquiry through our Contact us page.
Applicant – an individual or organisation seeking ISO certification or aiming to meet ISO-related compliance requirements.
Business (or Organisation) – a registered legal entity using our products internally to support certification, compliance, or governance frameworks.
Consultant – a legal entity or sole trader providing advisory or implementation services to multiple clients.
Conditions – these Terms and Conditions of sale.
Content – any Product, toolkit, document template, text, video, image, multimedia file, or other material on the Site.
Contract – the agreement between you and us for the purchase of Product(s), incorporating these Terms.
Document Pack – a bundled collection of related templates or tools offered for purchase on the Site.
Fee – the price payable by you for any Product purchased from the Site.
Intellectual Property Rights – all copyright, trade marks, design rights, patents, and other proprietary rights recognised under Australian or international law.
Permitted Use – using the Products or Content solely for internal business use or by a Consultant to assist clients, but not for resale or redistribution.
Product(s) – digital tools, templates, and documents sold by NxtSteps Development designed to assist organisations in meeting ISO requirements.
Site – the NxtSteps Development website and its associated services.
Terms – these Terms and Conditions as amended from time to time.
We/Us/Our – Upjump Pty Ltd T/as NxtSteps Development, ABN 79 652 575 454, a business registered in Western Australia.
You/Your – the individual, business, or consultant accessing or using the Site or its Content.
3.1 The Site offers access to Products and Content intended to assist organisations in implementing systems aligned with ISO standards (such as ISO 9001, ISO 45001 and ISO 14001). These tools are intended as guides and frameworks.
3.2 Purchasing or using our Products does not guarantee that your organisation will achieve or maintain ISO certification. Certification is determined independently by an accredited certification body based on a comprehensive audit of your systems and operations.
3.3 Use of our templates or toolkits does not in itself ensure that your organisation has met its legal or regulatory obligations. Independent legal or compliance advice may be required.
3.4 We are not affiliated with ISO or any certification body. You may be required to separately purchase the relevant ISO standards from official sources.
3.5 You must not:
Reverse engineer, copy, or adapt the Products or Content for unauthorised purposes;
Resell, sublicense, or distribute the Products or Content to third parties;
Use the Products to create derivative tools or services for resale or redistribution, except under the Permitted Use.
3.6 You are responsible for any technology, internet, or software costs associated with your use of the Site.
3.7 We may limit, restrict, or revoke access to the Site if we reasonably believe you have violated these Terms.
3.8 If you create an account on the Site to access your purchases or manage your downloads, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately if you suspect any unauthorised access or use of your account.
4.1 Upon full payment of the Fee, we grant you:
A single, non-exclusive, perpetual licence to use the Product(s) if you are a Business;
An unlimited, non-exclusive, perpetual licence if you are a Consultant to use the Product(s) with multiple clients, provided each use is within the scope of implementation services delivered by you directly. Redistribution or resale of unmodified Products is not permitted.
4.2 You may:
Use the Product(s) solely for your organisation’s internal purposes, or to assist a client in compliance efforts, in line with the Permitted Use;
Adapt and modify the templates as needed for your organisational context;
Store and back up the Products on your internal systems for continued use.
4.3 Consultants may modify and deliver adapted versions of the Products to clients as part of a broader service but may not sell or distribute unaltered versions of the Product(s) or claim authorship.
4.4 We reserve the right to revoke your licence if we reasonably believe you have breached these Terms, including unauthorised sharing or redistribution of the Product(s).
5.1 All Product prices listed on the Site are in Australian Dollars (AUD) and are exclusive of Goods and Services Tax (GST). GST will be applied at checkout in accordance with applicable Australian tax laws.
5.2 We reserve the right to update Product pricing and availability at any time without prior notice. The price payable is the price displayed on the Site at the time of purchase.
5.3 All transactions are processed securely via Stripe or another authorised third-party payment gateway. We do not store or have access to your credit card or payment details.
5.4 Upon successful payment of the Fee:
You will receive access to download the purchased Product(s) for a period of 1 year (365 days) from the date of purchase.
Download access is limited to a maximum of 3 download instances per Product.
This limit is in place to help prevent unauthorised distribution or misuse of our Products.
Download activity may be monitored to prevent misuse or unauthorised sharing. Excessive or unusual activity may result in temporary suspension or review of your access.
5.5 If you experience technical issues with downloading or require access beyond the allowed period or number of downloads, you may contact us for assistance. Approval for extended access will be at our discretion.
5.6 Due to the digital nature of our Products, all sales are final once a download has occurred. However, if you believe a Product is faulty, inaccessible, or has been misrepresented, you may request a refund in accordance with our obligations under the Australian Consumer Law.
5.7 For full details on eligibility and how to make a refund request, please refer to our Refund Policy.
6.1 Your privacy is important to us. Any personal information you provide will be managed in accordance with our Privacy Policy, which explains what personal information we collect, how and why we collect, store, use, and disclose it, your rights under the Australian Privacy Act 1988 (Cth), and how to contact us or lodge a complaint.
6.2 You can view our Privacy Policy on the Privacy Policy page.
7.1 The NxtSteps website and all intellectual property rights therein (including content, templates, and branding) are owned by us.
7.2 Nothing in these Terms grants you legal rights in the Site or its content beyond what is necessary to access and use the Site and purchased Products. You must not alter, remove, or circumvent any copyright, trademark or digital rights notices.
7.3 The name “NxtSteps,” our logos, and the titles of our templates are trade names and marks of Upjump Pty Ltd T/as NxtSteps Development. ISO 9001, ISO 45001 and ISO 14001 are the property of the International Organization for Standardization (ISO). Use of these marks without permission is strictly prohibited.
7.4 We indemnify you against losses arising from third-party intellectual property infringement claims, provided that:
You notify us in writing promptly;
You make no admission of liability or settlement without our written consent;
You cooperate fully with us in managing or defending the claim;
You mitigate any losses as reasonably required;
You do not modify or use our Products or Content outside the scope of the licence.
7.5 If an infringement claim is made or likely, we may at our discretion:
Obtain for you the continued right to use the relevant Product or Content;
Modify or replace the item to avoid the infringement, provided it remains functionally equivalent and fit for purpose.
7.6 We are not liable for infringement claims resulting from modifications or improper use by you. You agree to indemnify us for any such resulting liability.
8.1 You agree to indemnify and hold us harmless from any third-party claims or liabilities (including legal costs) arising from your breach of these Terms, misuse of the Products or Content, or any unlawful use of the Site.
9.1 Our templates are provided in formats compatible with commonly used licensed software such as Microsoft Word, Excel, or PowerPoint (Microsoft 365 or equivalent).
9.2 NxtSteps does not supply or licence any third-party software required to use these templates. It is your responsibility to ensure you have access to the appropriate software necessary to use the Products.
10.1 We strive to ensure the Site and its content are accurate and up to date, but we do not guarantee this.
10.2 Purchase of a template does not guarantee ISO certification. Accreditation depends on how the templates are completed, implemented, and audited by a certification body.
10.3 We may suspend or terminate the Site or specific services without notice.
10.4 You may have rights under the Australian Consumer Law (ACL). Contact us for a summary of these rights if required.
10.5 All content is provided for general informational purposes and should not be considered legal or technical advice.
10.6 We do not guarantee the Site will be uninterrupted or always available.
11.1 The Site may include links to external websites for convenience. We do not endorse or accept responsibility for content on those websites. Your use of third-party websites is subject to their own terms and conditions.
12.1 Except as required by Australian law, we exclude all liability for:
Losses not reasonably foreseeable;
Business-related losses;
Losses incurred by non-consumers.
12.2 We are not liable for any payment issues arising through third-party services such as Stripe. We do not store or process payment details.
13.1 The Site and Products are provided “as is.” We disclaim all warranties to the maximum extent permitted by law, including implied warranties of fitness for purpose and non-infringement.
13.2 Nothing on the Site constitutes legal or professional advice.
14.1 We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control (e.g. natural disasters, internet outages, industrial disputes).
15.1 These Terms are effective as of 1 July 2025, and may be updated from time to time. By continuing to use the Site, you accept any changes. You should review these Terms periodically.
16.1 You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights at any time.
17.1 If you have a concern, please contact us directly. We will aim to resolve it quickly and fairly.
17.2 If we cannot resolve a dispute, it will be governed by the laws of Western Australia, and the courts of Western Australia shall have exclusive jurisdiction.
18.1 Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and us.
19.1 You agree to comply with all applicable Australian laws and regulations relating to your use of the Site and our Products.
20.1 No third party has rights to enforce any part of these Terms under any applicable third-party rights legislation, except where expressly stated.
21.1 These Terms are governed by the laws of Western Australia.
21.2 Any disputes arising in connection with these Terms or the use of the Site shall be subject to the exclusive jurisdiction of the courts of Western Australia.
